When Logic Fails/Communication Breakdown (821 hits)
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Submitted by YELLOW MAN (View user info) at 2009-01-28 01:06:13 EST
Ultimately, I consider myself a person of logic. I consider above all, most things can be talked through or some sort of compromise which benefits both parties can be reached. Unfortunately, there exists occasions where plain logic fails. It's not necessarily because the logic itself is flawed, but the people the argument is presented to refuse to accept certain inalienable facts. Unfortunately, the things I'm about to discuss are fairly obvious to the trained eyes/ears/brains etc.. I understand completely that what I'm discussing is neither new, or original. And yes, it does have to deal some what with my job so turn back now or skip ahead to the picture if none of these things interest you. To put it short, you have been warned.
Firstly, to all those out there, I'd like to take you through the chain of events that take place when somebody places an order at a fast food place. Those of you familiar with working in a fast food place will understand what I'm talking about but this is more for the people whom have never worked at such places. I will take you through a typical order through my current place of work, a pizza place.
Say, a family of four walks through the door the first place they turn is to the right because that's where the registers are. They take some time, look at the menu board on the wall, perhaps grab a paper menu from the counter. Make up their minds and finally approach the register person. The register person then tells them about our specials, and asks them what they would like. Say the people get our current special because that's actually more beneficial to them than what they originally wanted. The register person then takes their order, gives them their cups, gives them a pager which will later vibrate and light up when their food is ready. The register person then sends that information to the people in the back, a place we call Make table, the place where the order gets made. After a minimum of two minutes, a maximum of six minutes, (this is of course where I work I don't know about every pizza place) the pizza is thrown in the oven. The oven we use is a rotating oven, able to hold about 25 to 30 pizzas at a time. This is useful mostly on weekends, where we have a lot of birthday parties and generally a lot of business.
Now at this point the pizza is monitored by someone in the front who is not only rotating the pizza,as it rotates in the oven, but also popping bubbles that form on the pizza. And if more pizzas happen to get thrown in, they're also arranging the oven so that all the space is utilized in case of a moment that some group of people walk in and decide to order twenty pizzas. It rarely happens, but it is always a possibility. When the pizza is fully cooked, usually takes about eight to ten minutes, the person working ovens takes the pizza out and places the pizza on a metal tray. Then a person with a pizza cutter cuts the pizza, places the pizza on the counter and pages out the family. The father usually comes up, collects the pizza, hands the person the pager and all is well.
That honestly is a typical order, or chain of events. I know some of you are thinking right now, that's not how it happened for me. Some of you might of experienced what you consider bad customer service, or maybe you got your pizza a little later than you thought you should, and quite possibly your order may never have existed until you came up yelling about it. nine times out of ten the problem was communication. Maybe the register person didn't hear you clearly, maybe you forgot to be specific about how you like your pizza, maybe the person on make table didn't read the ticket right, or maybe just maybe the register person gave you the wrong pager or wrote the wrong pager number on both your receipt and the make tables receipt (just as a note when an order is taken two receipts are printed, our copy and the customers copy, our copy lets us know what kind of pizza you want and what pager number you have and lets us know if you want it boxed or if you're eating here also and this does happen, our copy mysteriously disappears on occasion but only if it's an extremely busy day).
Here's what I would recommend if you're the customer in this situation. Say, you ordered just a regular pepperoni pizza (this is important because if you ordered a pan pizza it honestly would take longer) if after fifteen to twenty minutes after ordering your pepperoni pizza you're still not contacted in some way, and the place doesn't seem all that busy, you should go up and ask someone that doesn't look preoccupied about your order. I say, doesn't look preoccupied because nine times out of ten the customers wishing to inquire about their pizzas usually ask the person trying to hand out orders to other people. Keep in mind, if it's not so busy this isn't usually that bad of an idea, however, if you notice seven or eight pizzas on the cut and call table, and a few on the counter chances are your pizza might be among them. If you approach this person inquiring about your one pizza, the person then has to stop what they're doing, search for your ticket just to give you some sort of ETA.
This in all honesty is a waste of precious time. In the few minutes you came up to ask about your pizza, about five other pizzas could have been handed out, possibly your pizza among them. I know what you're thinking now though, if your pizza was one of the pizzas among them there wasn't any time wasted. On the contrary, if you recall, you came up and inquired about your pizza. The person handing out pizzas had to stop, find your order specifically, and give it to you. In the time it probably took to seek your particular pizza out (as I stated earlier) approximately five or six other peoples orders could have been handed out, over your one pizza. I know those of you out there probably don't care as long as you got what you wanted, but keep this in mind if it seems like your order is taking a little longer than you originally expected. But this scenario only happens when we're really busy. If it's not that busy, and after twenty minutes you still haven't gotten your order, there's a problem and I'd recommend you go up and ask someone about it.
Also, don't send your kids up, and if you absolutely have to send your kids up because you're busy or lazy, make sure they have the pager or receipt. I can't tell you how many times a kid has come up asking about their pizza when I had to explain to them over and over that if I don't have their pager or receipt I have no way of knowing which pizza is theirs. And the kid will usually just stare at me in disbelief for a solid five minutes, then walk away. As you and I both know, most children can't comprehend time and don't understand when they're wasting somebody elses.
Anyways, this last weekend was probably one of the busiest weekends I worked since I started there. And most of the problems arose from a breakdown in communication (as you might've already guessed). a good portion came from things I already mentioned, some came from people who were oblivious to the fact that they were hurting more than they were helping (this includes coworkers). But there was one scenario that happened that I'd like to discuss, because the few times this does happen, the customer is usually upset/pissed off. To further emphasize just how busy we were that weekend, from eleven a.m. till seven thirty p.m. we had five to six parties every hour (except three o clock so we had a good amount of time to regroup for the evening parties) Parties usually contain anywhere from fifteen to fifty people and the average party orders four to twenty pizzas for it's guests. Keep in mind, people attending these parties often go up and order food for themselves, or possibly for people they brought with them. Which means, at any given moment there were approximately fifteen to twenty pizzas going in and out of the oven and also being handed out.
Back to the scenario, this happened around five thirty, six o'clock. This old woman, had to be in her early fifties, came up and asked for a piece of paper with the number of our restaurant. Me, busy handing out orders told her the number was written on the back of our paper menus located next to the first register. She grabbed the menu, I'm guessing she assumed if she called in the order she wouldn't have to wait in the self replenishing giant line forming next to every register in the place. About, i'd guess, fifteen minutes later she came up asking about her order. I asked her if her order was a pick up order, she said it was, I asked her if she's paid for it yet and she had not yet paid for her order. I then told her she needed to get in line to pay for her order and then she'd receive the pizzas. This for some reason shocked her, and she grew very upset. She screamed "YOU MEAN I HAVE TO WAIT IN THAT LINE!?" as if for some reason she was any different than everybody else. Some of you out there may expect that just because you have a pick up order you're entitled to some first class treatment, like you beat the system or something of that nature. At some pizza places, yes this is the case, and at ours when we're not insanely busy with lines practically reaching the front doors. I told the lady that she did in fact have to wait in line as I didn't have a register to ring her up, and all other registers were in use. She screamed at me "THEn YOU KEEP THE DAMN PIZZAS I DONT WANT EM IF I GOTTA WAIT IN LINE!"
I can honestly understand her frustrations, and to be honest this scenario happened a few more times that day. A young man came up asking about his pick up order, I told him he had to get in line and pay for it and he asked me if I was serious. Honestly, would I have suggested the idea to him if I wasn't? I don't quite follow the logic in these peoples minds, if the only people taking orders/taking money were all busy there's nothing anyone can do and all you can really do is wait just like everyone else, complaining will honestly get you absolutely nowhere, and chances are a manager wont take pity on you because there are several other people who decided waiting in line was a logical choice. Which brings me to another recommendation I would like to make to the average customer out there. If the pizza place you're ordering from happens to have birthday parties, or gets extremely busy on weekends and you have foreknowledge of this, I'd recommend you order your pizza either two hours to an hour and a half before they close, or get it somewhere else. Because chances are you'll end up in a long line. I know you're thinking that, logically speaking, there should be a register designated for carry out orders so this problem wont happen. Yes, this register sort of exists. I say sort of because usually the register is used for any order, not just pick up orders. But when we're only slightly busy, or not that busy at all this register is primarily used for just that. But on days when we're insanely busy, the register becomes just like every other register in order to ensure the customers wait in line is as minimal as possible.
Last weekend, had we had that one register open for just pick up orders, it wouldn't have been put to optimal use. In all honesty we may average throughout the weekend one to five pick up orders an hour. Most customers rarely show up as soon as they order their pizza, they usually wait fifteen to thirty minutes, hell some of them wait an hour. Now, if that one register were clear of customers, save customers coming to pick up their pizzas, the line would've not only been longer for those eating in, but the pizza times would've been five to ten minutes longer. To the average customer coming in to eat and play video games or celebrate a birthday, this obviously would be very inconvenient and you might not want to come back to such an establishment. The same can be said about someone picking up an order, but unfortunately the people who pick up their orders typically pay less money than someone eating in, as someone eating in usually buys tokens to play games, or buys a few pitchers of beer. As Mr. Crabs would say, the money is always right.
My apologies if this was hard to read or didn't interest you. I just find these observations amusing and or peoples reactions equally amusing. Some of you out there can agree with me, others you probably were that old woman complaining about how you didn't want to wait in line. If you have any disagreements with anything I've said I'd like to hear your opinion so I can better understand where you're coming from.
As always, thank you for reading.
User Reviews
Submitted by YELLOW-MAN (user info) at 2009-07-31 00:02:36 EDT (#)
Ranking: 0
Submitted by PlatinumScarecrow (user info) at 2009-07-29 18:58:52 EDT (#)
Ranking: -2
Hmm. Well, your inscessant adolescent rants, yawn inspiring though they may be, made me vomit profusely from multiple orifices. The picture on the other hand was mildly amusing..
Running Tally:
Body : -10
Pic : +1
I keep scrolling and a -9 does not exist, so you will have to settle with a -2.
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I'm sorry to ask, but out of curiosity, what made them "Incessant Adolescent Rants"? I don't quite follow as you weren't very clear. I do understand that you did vomit apparently as a result, was it because you had more of an urge to vomit that you did not give a proper explanation? So please I ask you fellow user, for future reference sake, where did I go wrong exactly?
Submitted by Doodles (user info) at 2009-07-29 22:47:04 EDT (#)
Ranking: 0
sorry you work at chuckee cheese
Submitted by messmind (user info) at 2009-07-29 19:18:28 EDT (#)
Ranking: 2
+2 for porn!!!!
Submitted by PlatinumScarecrow (user info) at 2009-07-29 18:58:52 EDT (#)
Ranking: -2
Hmm. Well, your inscessant adolescent rants, yawn inspiring though they may be, made me vomit profusely from multiple orifices. The picture on the other hand was mildly amusing..
Running Tally:
Body : -10
Pic : +1
I keep scrolling and a -9 does not exist, so you will have to settle with a -2.
Submitted by orphelia (user info) at 2009-07-29 17:38:09 EDT (#)
Ranking: 2
will you please mail me on boohoofish1978.at.yahoo.co.uk afriel thanks
Submitted by YELLOW-MAN (user info) at 2009-02-03 04:56:57 EST (#)
Ranking: 0
Submitted by BruceCampbell (user info) at 2009-02-02 10:51:28 EST (#)
Ranking: -2
Time to be logical... why do you think people call to order a pizza for take-out?
To save TIME... you either dont have time to cook, or don't have time to eat in the restaurant waiting for service, or don't have time to wait on site for the pizza to cook.
So, it's fucking bad customer service to NOT tell the customer on the phone that you guys have huge lines and that the wait to pay will be more than 15 minutes. That way the customer can decide if ordering the pizza still fits his/her plans.
Customers coming for a take-out have every right to expect a faster treatment because it is implicit that they are in a hurry and would not have ordered if delays were to be expected.
Basically, you are surprised that people using the take-out service in order to save time are pissed when they find themselves having to wait 30 minutes to pay for a pizza getting cold.
Conclusion, if the person taking orders on the phone managed expectations properly, people would not be pissed.
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lol, i'll entertain you.
Logically, we're not allowed to disclose such information. It would be the equivalent if we were closing in ten minutes and I happened to make that information available (meaning it doesn't matter if we're closing in ten minutes, that's still ten minutes available for the customer to place an order whether or not they want to eat there). You can't very well tell a customer "There are huge lines if you come pick up your pizza you'll have to wait in them." If the customer asks however the information can be made available, otherwise they may think we're being rude or may even think we just don't want to service them. Don't blame me on this, and don't blame the person on the phones either, this all goes back to that 10 percent ratio, meaning, ten percent of the entire population of every race of every continent is completely and utterly insane. Meaning, these are the people who are extremely racist, can't take no for an answer, are willing to blow themselves up, or are locked away in some institution. Because then such people might come in and then complain about how over the phone they were told they would have to wait in gigantic lines and really love our pizza but couldn't wait in line for that long because they had work in an hour and then because we made them late for work we had to credit them a pizza or give them some sort of discount.
Also, you never really can predict a time when we'll be that busy. I mean it's a given we'll be that busy during the weekends, but sometimes even during the time when we have our biggest parties (parties with 30 to 50 people each) nobody from the tables comes up to order at all, but during the times we have our smaller parties (10 to 30 people each) every other person from the party comes up to order crap along with the party itself. And it works vice versa. I really wrote this in reference to our weekend schedule, and as I noted the pizza place I work at tends to get really busy on the weekends and it's even noticeable from street level. I've seen the parking lot completely full and this is a huge parking lot we're talking about, probably the size of two and a half to three football fields. During the week though i'll agree, there's no excuse why a take out order can't be dealt with fast and efficiently, however during the weekends this just isn't possible for a variety of reasons.
Logically, the person who books a birthday party booked it at least a week in advance. At their disposal they are given one of our staff whom sees to their every whim. Meaning, one of our employees handles getting drinks, ordering pizzas, cleaning things up, announcing when guests should go back to their tables for either food or when presents are to be opened and of course taking the pizzas out to their tables. Anybody who books their birthday party pays a deposit, either 20 dollars or a hundred dollars, all of which is taken off their final bill. These people usually order five to twenty pizzas, and ten to sixty wings and that's of course not including the ratio of people who come up from the party to order things. So potentially, we could either piss off someone who wants to spend maybe twenty to thirty dollars (someone with a pick up order) or possibly piss off someone who has already paid that much just to be able to reserve some tables. Of course as I stated, this scenario only applies to the weekends.
And because I know I wasn't that clear about it. I work ovens and cut and call, in front of me is just a plain flat counter. That counter is used to place pizzas on and then I page out the pager or call out the order. For some odd reason some people believe they can order pizzas from this counter despite the fact that it is devoid of registers. about two and a half feet away is a register and someone manning this register (repeat someone who is there to take an order at any given moment) people who's task it is to help those that want to place an order or pay for a pick up order. Logically, if you saw somebody giving someone else money and then that someone else handing that person a receipt, wouldn't you conclude that that in fact is a register and that is in fact where someone would go if they wish to pay for their pizza or place an order? Considering that, how come every week, never fails, somebody comes up and throws money at me and states what they want? I know what sort of retort you'll have for that, "You're an employee that's your job" as I stated, there are people constantly manning registers who do that job, my job is to make sure you get the right pizza and or, that your food is properly cooked. If I stopped and placed that order while the register person did nothing, somebodies pizza might either burn or get messed up via bubbles. Unfortunately, customers don't always operate on logic which is one reason why logic sometimes fails.
As I stated, we can't help it we get busy on the weekends. The majority of it is due to the fact that we have big parties that spend a considerable amount of money. And usually to these people, we want to make sure they and their guests are able to get their food with as much ease as possible, and if this includes allocating the register designated for pick up orders, so be it. I appreciate your concern and am sorry if I offended you in some way. Thank you for your feed back, if you respond I look forward to your reply.
Submitted by BruceCampbell (user info) at 2009-02-02 10:51:28 EST (#)
Ranking: -2
Time to be logical... why do you think people call to order a pizza for take-out?
To save TIME... you either dont have time to cook, or don't have time to eat in the restaurant waiting for service, or don't have time to wait on site for the pizza to cook.
So, it's fucking bad customer service to NOT tell the customer on the phone that you guys have huge lines and that the wait to pay will be more than 15 minutes. That way the customer can decide if ordering the pizza still fits his/her plans.
Customers coming for a take-out have every right to expect a faster treatment because it is implicit that they are in a hurry and would not have ordered if delays were to be expected.
Basically, you are surprised that people using the take-out service in order to save time are pissed when they find themselves having to wait 30 minutes to pay for a pizza getting cold.
Conclusion, if the person taking orders on the phone managed expectations properly, people would not be pissed.
Submitted by hellish (user info) at 2009-02-01 08:27:44 EST (#)
Ranking: 1
No Comment
Submitted by BranDo (user info) at 2009-01-28 21:23:23 EST (#)
Ranking: 0
I'm more an Eek-A-Mouse type of guy.
If I want pizza I walk to Pino's restaurant. Fresh ingredients, good wine and always a couple of grappa's afterwards.
Submitted by Shlongy (user info) at 2009-01-28 19:49:13 EST (#)
Ranking: -2
That sure is a lot of paragraphs about a pizza joint.
The "Domino's" website has less stuff to read on it than this post.
Submitted by cheerios (user info) at 2009-01-28 19:39:03 EST (#)
Ranking: 1
pizza is delicious.
Submitted by no1hasdis (user info) at 2009-01-28 17:59:06 EST (#)
Ranking: 2
Submitted by YELLOW-MAN (user info) at 2009-01-28 08:58:29 EST (#)
Ranking: 0
Submitted by beeltea (user info) at 2009-01-28 04:19:49 EST (#)
Ranking: 0
time out... you work in a pizza place?
and yet you seem at least semi-literate
why don't you do all of us a favor and go get a better job.
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Well i'm in the process of that, but I wont have that job for another year and half/two years (in college)
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You work as a pizza boy to pay for your college? Hahah, LOSER. Why didn't you get born into a rich family so your dad could pay for it, retard? Some people sure don't know how to pick their parents.
Submitted by YELLOW-MAN (user info) at 2009-01-28 16:05:24 EST (#)
Ranking: 0
Submitted by forensicgirl3 (user info) at 2009-01-28 13:32:52 EST (#)
Ranking: 2
Probably.
One guy who bought a $20 vacuum asked me to predict when it would stop working.
When I told him that his guess was as good as mine, but I wouldn't look for it to still be working a year from now, he got really nervous.
Him: Like do you think it'll last at least 6 months?
Me: Probably. Of course providing you don't try to vacuum up gravel or anything like that. *smile*
Him: How about 8 months?
Me: Prob...
Him: 10 months?
Me: *blinks*
Him: Do you think it'll last more than a year?
Me: *...*
Him: Well, when is the next time this vacuum will go on sale? Do you think it'll last until then?
Me: Honestly, I have no idea. It's just your basic vacuum. It may last forever, or it may break down in a few months.
Him: Can it be repaired? Here?
Me: I suppose it can. But really after the 30 day return policy, would it even be worth it?
Him: You work on commission, don't you? Listen, I'm not buying any expensive machine that does the same thing as this will.
Me: No, I don't work on commission.
Him: Can you call someone who really knows about this vacuum? I need to know everything there is to know about it.
No joke. This was the gist of the conversation.
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Oh man that's great, I sometimes wonder how some customers dress themselves every morning.
Submitted by YELLOW-MAN (user info) at 2009-01-28 16:04:06 EST (#)
Ranking: 0
Submitted by Maddog (user info) at 2009-01-28 13:32:44 EST (#)
Ranking: 2
Making pizzas is no think, repetitive, monkey work. I know, I did it all through high school. It still amazes me how some of the idiots I worked with could fuck up what is basically following simple directions. It wasn't everyone, but it happened, to be sure.
The only thing dumber are the retard customers who come to Pizza Hut (insert any generic pizza place here you like), thinking it's a 4 star restaurant.
One of my favorites was a woman SO obese that when she squeezed her fat ass into a booth, she got used chewing gum stuck to her copious gut, as it was wedged against the bottom of the table. To top this, she was pissed at US for this happening.
I'm guessing we should have had a warning sign " Avoid abdominal contact with underside of table, as chewing gum hazard exists."
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Oh I know (refering to the making pizzas is a not think repetitive monkey work comment). That's one of the reasons I have so much time to think about all these things. And yes, must agree a good chunk of my coworkers are either dimwitted, or genuinely slow. There's this one girl that always makes a mess on my work station, and has to be told to clean it up by management. Oddly enough, she'll sometimes say that it's not her work station so she shouldn't have to clean it up. I always laugh on the inside when they still make her clean it up.
Submitted by dangerdude (user info) at 2009-01-28 13:55:36 EST (#)
Ranking: 2
You work at Chuck-E-Cheese don't you?
You should just kill yourself, save yourself all of the aggravation.
+2 Bush-Knight, though.
Submitted by forensicgirl3 (user info) at 2009-01-28 13:32:52 EST (#)
Ranking: 2
Probably.
One guy who bought a $20 vacuum asked me to predict when it would stop working.
When I told him that his guess was as good as mine, but I wouldn't look for it to still be working a year from now, he got really nervous.
Him: Like do you think it'll last at least 6 months?
Me: Probably. Of course providing you don't try to vacuum up gravel or anything like that. *smile*
Him: How about 8 months?
Me: Prob...
Him: 10 months?
Me: *blinks*
Him: Do you think it'll last more than a year?
Me: *...*
Him: Well, when is the next time this vacuum will go on sale? Do you think it'll last until then?
Me: Honestly, I have no idea. It's just your basic vacuum. It may last forever, or it may break down in a few months.
Him: Can it be repaired? Here?
Me: I suppose it can. But really after the 30 day return policy, would it even be worth it?
Him: You work on commission, don't you? Listen, I'm not buying any expensive machine that does the same thing as this will.
Me: No, I don't work on commission.
Him: Can you call someone who really knows about this vacuum? I need to know everything there is to know about it.
No joke. This was the gist of the conversation.
Submitted by Maddog (user info) at 2009-01-28 13:32:44 EST (#)
Ranking: 2
Making pizzas is no think, repetitive, monkey work. I know, I did it all through high school. It still amazes me how some of the idiots I worked with could fuck up what is basically following simple directions. It wasn't everyone, but it happened, to be sure.
The only thing dumber are the retard customers who come to Pizza Hut (insert any generic pizza place here you like), thinking it's a 4 star restaurant.
One of my favorites was a woman SO obese that when she squeezed her fat ass into a booth, she got used chewing gum stuck to her copious gut, as it was wedged against the bottom of the table. To top this, she was pissed at US for this happening.
I'm guessing we should have had a warning sign " Avoid abdominal contact with underside of table, as chewing gum hazard exists."
Submitted by Sidivan (user info) at 2009-01-28 13:08:46 EST (#)
Ranking: 1
Let's see, customer purchases the most expensive Dyson vacuum cleaner for over $400 with no problems.....check.
Customer intends to puchase a $20 vacuum cleaner and agonises over it for hours before handing over the $20/odd change.
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If you're buying a $20 vacuum, chances are you don't have $20 to spare and/or you're very likely pissing the $20 away. The $400 vacuum purchase has been agonized over prior to coming to the store and you know it most likely has a warranty.
Submitted by forensicgirl3 (user info) at 2009-01-28 13:04:35 EST (#)
Ranking: 2
Here's a strange tangent. One year I decided that I wanted some extra cash for the holiday season, especially since I was planning a sizable purchase for myself.
I got a retail job at a local Sears and they put me over in vacuums, shampooers, and small electronics.
The vacuums and shampooers ranged in price from the ridiculously cheap to the pricey high ends.
Nearly all the customers who purchased a high end product had absolutely no problem shelling out the money. They rarely, if ever, asked specific question about the products. Instead, they plunked down the money and trotted away with their new vacuum or shampooer.
My hypothesis was, if they were spending that much money, they had researched the item.
Here's where it got strange.
The customers who came in to purchase the cheapest item ("I want the cheapest vacuum you have") asked the most questions, fretted and worried, examined the thing from all sides, and sometimes asked me to take apart the display so they could examine the inner workings.
Let's see, customer purchases the most expensive Dyson vacuum cleaner for over $400 with no problems.....check.
Customer intends to puchase a $20 vacuum cleaner and agonises over it for hours before handing over the $20/odd change.
WTF?!
Submitted by scourge (user info) at 2009-01-28 12:49:38 EST (#)
Ranking: 1
Holy Fucking Get To The Point Already, Batman!
Pare this shit down, fella, and you'll have more readers/reviewers.
Submitted by YELLOW-MAN (user info) at 2009-01-28 12:45:27 EST (#)
Ranking: 0
Submitted by Susie_Derkins (user info) at 2009-01-28 12:15:11 EST (#)
Ranking: 2
I currently work at a department store jewellery counter (putting myself through school as well). I related to your comment about people going ballistic at the prospect of waiting in line. During the Christmas rush, we will have several customers around the counter looking to try on a watch or necklace, say an average of 5 customers per employee. A customer will walk up to the central cash with their purchases, look at the line of 30 people and walk up to ME. They'll throw their clothing on the jewelry case (sometimes blocking the view of someone looking at a ring) and say "I don't want to wait in line, can I cash out here?" When I tell them "I'm sorry, I'm serving this lady here and have two others waiting to be served.", they look at me like I've just ruined their lives. They say "Well, this is just ridiculous. I don't want this if I have to wait in line." They then walk off and leave their stuff on the counter, and I want to break their face.
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lol, know what you mean. One thing I wanted to mention, but didn't, sometimes people will come up to the cut and call counter and practically throw money at me. Sometimes they'll count out change on the counter but I don't say anything usually because that spoils the fun. They then tell me what they want, usually ranch or ice cream, and I let them know that four feet to their left is where they can seek help (the registers). There was actually a guy maybe a week/week and a half ago, who had waited in line and ordered his pizzas the way any normal person does (not at the counter where pizzas are handed out). He was with a group of people and their kids, and dressed/acted/talked like a douchebag a grown up version of every asshole you knew in high school. Him and his posse all ordered six pizzas, but each one could only carry one at a time to their tables. I've seen old ladies manage to carry two extra large pizzas loaded with toppings, but these three grown men (douche included) made it obvious that they could barely handle one pizza. Then the douche came up to me and stated he was going to buy cake and ice cream from me and whipped out his wallet. I then had to explain to him that we don't sell cake, but if he wanted ice cream he'd have to get in line to buy it. He got kinda upset, but took off. That guy and the people that always are in disbelief that they have to pay for ranch, are the faces i'd like to break.
Submitted by Sidivan (user info) at 2009-01-28 12:38:45 EST (#)
Ranking: 1
Submitted by YELLOW-MAN (user info) at 2009-01-28 12:29:41 EST (#)
Ranking: 0
Thank you for your constructive criticism, it's a rarity on uber. Usually people just say they hate it, leave a minus 2, but offer no explanation. Would you by chance have an example of a literary work you consider to be written in a more efficient way?
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I sure do! Read some H.P. Lovecraft. He is extremely descriptive, but not repetitive. He can sometimes spend too much time on some mundane detail than people may like, but, in my opinion, he does it in a creative way to keep me engaged. Really, all you need is some variation in descriptors.
Submitted by YELLOW-MAN (user info) at 2009-01-28 12:29:41 EST (#)
Ranking: 0
Submitted by Sidivan (user info) at 2009-01-28 12:08:32 EST (#)
Ranking: 1
Submitted by skrapmetal (user info) at 2009-01-28 06:18:16 EST (#)
Ranking: 1
The more life-experienced (or 'old' if you like) I get, the more I do things like get premium-quality frozen pizzas and add fresh herbs and more cheese and such to them before I cook them up at home. That way I save myself the aggravation of being involved in this kind of thing and get pizza with exactly what I like on it.
If you work at Pizza Hut, tell your management that I will come in and have dinner in one of the stores when but not until they have a fresh spinach, basil, sage, and oregano pizza. I'm hungry now.
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I do that same thing to frozen pizzas. Even go so far as to take off all the pepperoni and replace it with Turkey pepperoni, which is delicious and not so fucking greasy. Also, we have a pizza joint here called "Xtreme Pizza Kitchen" and they make gourmet pizza with all of those ingredients. It's fucking fantastic.
Now, onto my review of the post. Honestly, I found it very hard to read and not because, in all honesty, the subject matter was too mundane. It was because, and I'm being completely honest here, it was incredibly repetitive. I can honestly understand how you can get caught up in reusing the same method to construct your sentances, but it's honestly tiring to read the same expressions over and over. Honestly, this entire thing could've been half as long as you made it by describing what are, quite honestly, the most mundane aspects over and over. What I'm saying, honestly, is that I thought it may have been too repetitive
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Thank you for your constructive criticism, it's a rarity on uber. Usually people just say they hate it, leave a minus 2, but offer no explanation. Would you by chance have an example of a literary work you consider to be written in a more efficient way?
Submitted by Susie_Derkins (user info) at 2009-01-28 12:15:11 EST (#)
Ranking: 2
I currently work at a department store jewellery counter (putting myself through school as well). I related to your comment about people going ballistic at the prospect of waiting in line. During the Christmas rush, we will have several customers around the counter looking to try on a watch or necklace, say an average of 5 customers per employee. A customer will walk up to the central cash with their purchases, look at the line of 30 people and walk up to ME. They'll throw their clothing on the jewelry case (sometimes blocking the view of someone looking at a ring) and say "I don't want to wait in line, can I cash out here?" When I tell them "I'm sorry, I'm serving this lady here and have two others waiting to be served.", they look at me like I've just ruined their lives. They say "Well, this is just ridiculous. I don't want this if I have to wait in line." They then walk off and leave their stuff on the counter, and I want to break their face.
Submitted by Sidivan (user info) at 2009-01-28 12:08:32 EST (#)
Ranking: 1
Submitted by skrapmetal (user info) at 2009-01-28 06:18:16 EST (#)
Ranking: 1
The more life-experienced (or 'old' if you like) I get, the more I do things like get premium-quality frozen pizzas and add fresh herbs and more cheese and such to them before I cook them up at home. That way I save myself the aggravation of being involved in this kind of thing and get pizza with exactly what I like on it.
If you work at Pizza Hut, tell your management that I will come in and have dinner in one of the stores when but not until they have a fresh spinach, basil, sage, and oregano pizza. I'm hungry now.
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I do that same thing to frozen pizzas. Even go so far as to take off all the pepperoni and replace it with Turkey pepperoni, which is delicious and not so fucking greasy. Also, we have a pizza joint here called "Xtreme Pizza Kitchen" and they make gourmet pizza with all of those ingredients. It's fucking fantastic.
Now, onto my review of the post. Honestly, I found it very hard to read and not because, in all honesty, the subject matter was too mundane. It was because, and I'm being completely honest here, it was incredibly repetitive. I can honestly understand how you can get caught up in reusing the same method to construct your sentances, but it's honestly tiring to read the same expressions over and over. Honestly, this entire thing could've been half as long as you made it by describing what are, quite honestly, the most mundane aspects over and over. What I'm saying, honestly, is that I thought it may have been too repetitive.
Submitted by joedaddy (user info) at 2009-01-28 10:28:49 EST (#)
Ranking: 1
Submitted by kaos-king (user info) at 2009-01-28 06:21:32 EST (#)
Ranking: 2
I whipped up 2 gallons of homemade Wedding Soup last night...
***
wedding soup is just a consumer-friendly name for: throw-up
Submitted by YELLOW-MAN (user info) at 2009-01-28 09:02:44 EST (#)
Ranking: 0
Submitted by skrapmetal (user info) at 2009-01-28 06:18:16 EST (#)
Ranking: 1
The more life-experienced (or 'old' if you like) I get, the more I do things like get premium-quality frozen pizzas and add fresh herbs and more cheese and such to them before I cook them up at home. That way I save myself the aggravation of being involved in this kind of thing and get pizza with exactly what I like on it.
If you work at Pizza Hut, tell your management that I will come in and have dinner in one of the stores when but not until they have a fresh spinach, basil, sage, and oregano pizza. I'm hungry now.
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Unfortunately, as much as I agree with you about having such ingredients, my place of business will probably never have any of that. And I don't work at pizza hut, but I doubt they'll ever get those ingredients either. The average person not only probably isn't aware that such ingredients enhance a pizza, but also might think it's gross just because spinach is involved. If I were you though I'd go to whole foods (that is if you have any wherever you live) they make an excellent pizza and have some really good (and if you choose) healthy ingredients.
Submitted by YELLOW-MAN (user info) at 2009-01-28 08:58:29 EST (#)
Ranking: 0
Submitted by tinactin (user info) at 2009-01-28 04:39:10 EST (#)
Ranking: 2
You spend way too much time thinking about your job serving pizza.
Hey, you're not the same yellow man who randomly IMed me the other day, are you?
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To be honest, thinking is all there is to do sometimes, I once thought up a complete social experiment that could take place where I work. And yes I probably am the same Yellow man from aim. Keep this in mind, if I ever IM you i'm probably drunk.
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Submitted by beeltea (user info) at 2009-01-28 04:19:49 EST (#)
Ranking: 0
time out... you work in a pizza place?
and yet you seem at least semi-literate
why don't you do all of us a favor and go get a better job.
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Well i'm in the process of that, but I wont have that job for another year and half/two years (in college)
Submitted by monkeyswithguns (user info) at 2009-01-28 08:33:04 EST (#)
Ranking: 1
For effort alone.
Submitted by SilvrWolf (user info) at 2009-01-28 08:26:22 EST (#)
Ranking: 2
Capable and coherent...
There is no place for logic on Uber.
Submitted by sandmantate (user info) at 2009-01-28 08:14:19 EST (#)
Ranking: 2
I like pizza.
Submitted by Offspring (user info) at 2009-01-28 08:10:25 EST (#)
Ranking: 2
There was a lot of talk about pizza here. Good on you for staying on subject.
Submitted by kaos-king (user info) at 2009-01-28 06:21:32 EST (#)
Ranking: 2
I whipped up 2 gallons of homemade Wedding Soup last night...
Submitted by skrapmetal (user info) at 2009-01-28 06:18:16 EST (#)
Ranking: 1
The more life-experienced (or 'old' if you like) I get, the more I do things like get premium-quality frozen pizzas and add fresh herbs and more cheese and such to them before I cook them up at home. That way I save myself the aggravation of being involved in this kind of thing and get pizza with exactly what I like on it.
If you work at Pizza Hut, tell your management that I will come in and have dinner in one of the stores when but not until they have a fresh spinach, basil, sage, and oregano pizza. I'm hungry now.
Submitted by tinactin (user info) at 2009-01-28 04:39:10 EST (#)
Ranking: 2
You spend way too much time thinking about your job serving pizza.
Hey, you're not the same yellow man who randomly IMed me the other day, are you?
Submitted by beeltea (user info) at 2009-01-28 04:19:49 EST (#)
Ranking: 0
time out... you work in a pizza place?
and yet you seem at least semi-literate
why don't you do all of us a favor and go get a better job.