Sending an Email (622 hits)
Category: Computers & InternetRating: -1.27 on 35 reviews (Rate this item) (V)
Submitted by Zerosx (View user info) at 2006-01-12 08:01:50 EST
Hi All,
None of you know me cause i'm new around here; which is a pretty obvious conclusion to reach on that statement, so let me introduce myself. I live in the UK and work for an Internet Service Provider; answering the telephones to all manner of colourful individuals when something goes wrong with their internet....
And we get some spacks, I can tell you.
This post refers to one particular individual that I happened to tolerate one morning (with tolerate being an ever soooo nice way of coining my mood). The hapless individual was having a problem with his email; poor sod and couldn't send any from his inbox. We operate a web-mail service, so I assumed; quite rightly that he was using that but the questions he asked would be relevant to just about any email system you care to define....
Me: "Good Morning and welcome to ******* technical support".....
And the rest of the boring speil that we have to give in order to be nice about these thing's, including finding out who the customer is. (why???, it's a fucking technical help line and they pay through the nose for the priviledge, just get to the fucking point.)
EU: "I'm trying to send an email to someone and I don't know how to do it, can you help me?"
Me: "Sure; just click on the 'New Mail' button, enter the recipients address in the 'To' box and type away underneath. Finally, click 'send' - Easy."
EU: "Yes, I understand but I have a couple of questions. Can you answer them for me?"
Me: "Sure, fire away."
At this point; i'm thinking, what possible questions could this dude have regarding an email. A fucking retard with an IQ less than a chimp can do it, so surely; any sane human being with an ounce of intelligence should be able to handle sending an email? Correct??
EU: "What goes into the 'To' Box?
Me: "The email address of the recipient."
Fucking stoopid question, but there's more....
EU: "Oh, OK; I get it. Ok then, so what goes into the 'CC' box then?"
Me: "That's if you want to send an exact copy of the message to another recipient sir."
No many people know that, so it's a fair question; next...
EU: "Right... So what's the 'BCC' box for then?"
Me: "Thats if you want to send an exact copy to someone but you don't want a reciept (if you have requested one) and you're not too bothered if they reply. So if you just want them to read it at their leisure; for example."
EU: "OK, so I don't need those two boxes then?"
Me: "No sir."
Cool so far, just a little stoopid and not quite at the level of a complete dick yet but getting there. However; wait for the next two questions, when I heard these I was fuckin stunned into an oblivious trance. To this day, I have no idea how I blurted out the answers but I did.
EU: "OK, so what goes in the big white box underneath them."
Me: "Your message sir."
EU: "Right and where's the send button."
My defense rests.......
User Reviews
Submitted by thorpe (user info) at 2006-01-12 19:53:29 EST (#)
Ranking: 0
Submitted by Sphagnum (user info) at 2006-01-12 09:12:35 (#)
Ranking: -2
For some reason, I get a real "C1ndy" feel about aspects of this post and the reviews.
Did anyone else get that?
------------------
Well, you'd know...
Submitted by c1ndy (user info) at 2006-01-12 19:38:32 EST (#)
Ranking: 0
Submitted by apollo88 (user info) at 2006-01-12 19:20:58 (#)
Ranking: -2
bcc means blind carbon copy.
i.e. the recipient can't see the other recipients.
Can't be too harsh on you though as you a clearly illiterate yourself and probably dream of getting minimum wage.
----
I'm so smug- that is what I was going to write. I'm turning into a meanie like Apollo.
Submitted by apollo88 (user info) at 2006-01-12 19:20:58 EST (#)
Ranking: -2
bcc means blind carbon copy.
i.e. the recipient can't see the other recipients.
Can't be too harsh on you though as you a clearly illiterate yourself and probably dream of getting minimum wage.
Submitted by Chroniclysm (user info) at 2006-01-12 19:05:22 EST (#)
Ranking: -1
-1der
Submitted by Confuzitron (user info) at 2006-01-12 13:03:49 EST (#)
Ranking: -2
Submitted by Bellebrown (user info) at 2006-01-12 09:38:00 (#)
Ranking: 0
Submitted by Confuzitron (user info) at 2006-01-12 09:19:15 (#)
Ranking: -2
I just LOVED this post. I really enjoy wasting my life reading crap.
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What the FUCK are you doing on THIS site then?
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Good point.
Submitted by Orgasmatron (user info) at 2006-01-12 11:30:39 EST (#)
Ranking: -1
OMG~! peeppel dont no how 2 use memail!! LOLERSKATES!
Submitted by MichelleNJ (user info) at 2006-01-12 10:28:07 EST (#)
Ranking: -2
the reviews on this were more entertaining than the story... i thought there was going to be a punchline.
Submitted by Jo (user info) at 2006-01-12 10:10:58 EST (#)
Ranking: 1
I once had someone on the phone trying to make a payment online. He had popped his card in the slot on the front of the PC and wanted to know what to do next. Even after explaining everything to him he asked how to get his card back. I had to suggest a screwdriver! I truely felt sorry for the guy.
Submitted by Bellebrown (user info) at 2006-01-12 09:38:00 EST (#)
Ranking: 0
Submitted by Confuzitron (user info) at 2006-01-12 09:19:15 (#)
Ranking: -2
I just LOVED this post. I really enjoy wasting my life reading crap.
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What the FUCK are you doing on THIS site then?
Submitted by SilvrWolf (user info) at 2006-01-12 09:24:52 EST (#)
Ranking: -1
Submitted by zerosx (user info) at 2006-01-12 09:07:47 (#)
Ranking: 0
...To all, the point was is that life sucks sometimes.
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Good grief, man! That minor inconvenience makes your life suck? I think you should reevaluate your life, then. I can't even imagine being that bored.
So, here's the synopsis (correct me if I'm wrong): An anonymous person didn't know how to send an email. They called a helpdesk and asked for help (the unmitigated gall of some people!). This ruined your day and/or made your life suck and you felt the need to write a post that reeks of pious condescension.
That being said, you'll fit in well around here.
Submitted by Berty (user info) at 2006-01-12 09:23:40 EST (#)
Ranking: -2
Today Uber is in a foul mood.
I'm no exception.
Submitted by Confuzitron (user info) at 2006-01-12 09:19:15 EST (#)
Ranking: -2
I just LOVED this post. I really enjoy wasting my life reading crap.
Submitted by zerosx (user info) at 2006-01-12 09:14:33 EST (#)
Ranking: 0
And yes; i know my grammar's crap, that's why I work on the 'phone. lol
Sincerely though, thanks for the advice.
Submitted by Sphagnum (user info) at 2006-01-12 09:12:35 EST (#)
Ranking: -2
For some reason, I get a real "C1ndy" feel about aspects of this post and the reviews.
Did anyone else get that?
Submitted by thorpe (user info) at 2006-01-12 09:10:02 EST (#)
Ranking: -2
Submitted by HighVoltage900 (user info) at 2006-01-12 09:05:09 (#)
Ranking: 0
Submitted by thorpe (user info) at 2006-01-12 08:50:56 (#)
Ranking: 2
For god's sake people, at least the grammar, punctuation and spelling was correct.
+2 to balance the over-reaction this is getting.
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Thorpe did you read this?
----
*Hangs head in shame*
I... glanced at it...
Here, have a +0 total.
Submitted by zerosx (user info) at 2006-01-12 09:07:47 EST (#)
Ranking: 0
And for that, I thank you.
I will take away from this that I need to spend a little more time on my posts and correct that error and never take a job at telewest.
To all, the point was is that life sucks sometimes.
Submitted by ozzy (user info) at 2006-01-12 09:07:28 EST (#)
Ranking: -2
No Comment
Submitted by HighVoltage900 (user info) at 2006-01-12 09:06:59 EST (#)
Ranking: 2
Wait fuck I forgot to +2 it.
Submitted by Adereterial (user info) at 2006-01-12 09:06:07 EST (#)
Ranking: -2
I'm going to hazard a guess and say you work for Bulldog.
Bulldog suck turds.
Not that it matters.
Submitted by HighVoltage900 (user info) at 2006-01-12 09:05:09 EST (#)
Ranking: 0
Submitted by thorpe (user info) at 2006-01-12 08:50:56 (#)
Ranking: 2
For god's sake people, at least the grammar, punctuation and spelling was correct.
+2 to balance the over-reaction this is getting.
----
Thorpe did you read this?
"spacks"- I'm American, so maybe this is a Brit term I have never heard, but it looks odd. I will disqualify it from my scrutiny on the charge of my own ignorance about the word.
"they pay through the nose for the priviledge"- I didn't know they paid through the nose for the 'privilege'. There is no 'ledge' in privilege. That should be my motto from now on.
"At this point; i'm thinking"- All 'I's are to be capitalized. CAPITALIZED LIKE THESE WORDS ARE.
"what possible questions could this dude have regarding an email."- Is that a question? Even a rhetorical one ends in a squiggly line that looks like this ~~~~> ?
"A fucking retard with an IQ less than a chimp"- Than that OF a chimp. Because otherwise, 'a chimp' is a unit of measurement.
"Fucking stoopid question"-That's on purpose, I know. I'm just putting it here so that someone doesn't come along and say "YOU MISSED ONE!"
"No many people know that"- Do you mean that 'NoT (notice the T at the end) many people know that'?
"Thats if you want to send an exact copy"- You are saying 'That is' which would translate into "that's". It's next to the enter button.
There was also the slang use of 'fucking' which was written as 'fucken' but I say that sometimes so I will not penalize it.
And don't get me wrong, I get slammed when I fuck up grammer and the like as well, but thorpe don't say it doesn't have mistakes if it does.
And I hate it when people have conversations on my posts and don't give good ratings. So you get a +2 for a 'HighVoltage900 is answering a question' reply.
Submitted by Bellebrown (user info) at 2006-01-12 08:55:33 EST (#)
Ranking: 2
Submitted by zerosx (user info) at 2006-01-12 08:50:20 (#)
Ranking: 0
Actually I didn't go away thinking that I know it all; you just assumed that, like you also assumed that I work for telewest, which I don't.
Now who's the fucking idiot, if ya wanna get personal.
----
Oh, its not personal sweety.
Its just that they have notoriously stupid helpdesk staff too... I guess you've just shown me the error of my assumption though.
Stupid helpdesks must be endemic in Britain.
That said, fair point - this post IS a lot better than most other first timers, so I will take back my initial annoyance...
I apologise that Telewests helpdesk helped you get a couple of -2's from me... have a +2 to make up for my snap judgment.
Submitted by SilvrWolf (user info) at 2006-01-12 08:52:09 EST (#)
Ranking: -1
I assume there was a point to this post, yet it escapes me.
Submitted by thorpe (user info) at 2006-01-12 08:50:56 EST (#)
Ranking: 2
For god's sake people, at least the grammar, punctuation and spelling was correct.
+2 to balance the over-reaction this is getting.
Submitted by zerosx (user info) at 2006-01-12 08:50:20 EST (#)
Ranking: 0
Actually I didn't go away thinking that I know it all; you just assumed that, like you also assumed that I work for telewest, which I don't.
Now who's the fucking idiot, if ya wanna get personal.
Submitted by w_t_a_y_s_t_r_m (user info) at 2006-01-12 08:47:31 EST (#)
Ranking: -2
Why is it whenever retards finally get bored of looking at porn online the first thing they type in is 'uber'?
Submitted by Bellebrown (user info) at 2006-01-12 08:46:56 EST (#)
Ranking: -2
Submitted by zerosx (user info) at 2006-01-12 08:27:43 (#)
Ranking: 0
At least I know where the fucking send button is for fuck sake and it doesn't take a fucking genius to know that.
------------
Plank.
You got your facts wrong in a post where you were making a point about how stupid everyone is.
The guy didn't know what he was doing, he called you for help. YOU then (although you did manage to do your job, which is a fucking miracle by the looks of it), you go away thinking that you know it all - when you didn't. (Dumbass).
Want to know why I'm so pissed at this post? (You're going to find out anyway).
I just sat for 20 minutes on the phone with another dimwit talking to me like I was boring him, when he didn't actually even understand what I was asking him.
It could have been you - have you been called a moron in the last three hours?
Submitted by HighVoltage900 (user info) at 2006-01-12 08:46:52 EST (#)
Ranking: -1
*sigh* It's your first post. Skate it off. Be glad I'm in a good mood.
Submitted by Phallic_Cymbals (user info) at 2006-01-12 08:41:21 EST (#)
Ranking: -2
Hi All,
None of you know me cause i'm new around here; which is a pretty obvious conclusion to reach on that statement, so let me introduce myself. I live in the UK and work for an Internet Service Provider; answering the telephones to all manner of colourful individuals when something goes wrong with their internet....
And we get some spacks, I can tell you.
This post refers to one particular individual that I happened to tolerate one morning (with tolerate being an ever soooo nice way of coining my mood). The hapless individual was having a problem with his email; poor sod and couldn't send any from his inbox. We operate a web-mail service, so I assumed; quite rightly that he was using that but the questions he asked would be relevant to just about any email system you care to define....
Me: "Good Morning and welcome to ******* technical support".....
And the rest of the boring speil that we have to give in order to be nice about these thing's, including finding out who the customer is. (why???, it's a fucking technical help line and they pay through the nose for the priviledge, just get to the fucking point.)
EU: "I'm trying to send an email to someone and I don't know how to do it, can you help me?"
Me: "Sure; just click on the 'New Mail' button, enter the recipients address in the 'To' box and type away underneath. Finally, click 'send' - Easy."
EU: "Yes, I understand but I have a couple of questions. Can you answer them for me?"
Me: "Sure, fire away."
At this point; i'm thinking, what possible questions could this dude have regarding an email. A fucking retard with an IQ less than a chimp can do it, so surely; any sane human being with an ounce of intelligence should be able to handle sending an email? Correct??
EU: "What goes into the 'To' Box?
Me: "The email address of the recipient."
Fucking stoopid question, but there's more....
EU: "Oh, OK; I get it. Ok then, so what goes into the 'CC' box then?"
Me: "That's if you want to send an exact copy of the message to another recipient sir."
No many people know that, so it's a fair question; next...
EU: "Right... So what's the 'BCC' box for then?"
Me: "Thats if you want to send an exact copy to someone but you don't want a reciept (if you have requested one) and you're not too bothered if they reply. So if you just want them to read it at their leisure; for example."
EU: "OK, so I don't need those two boxes then?"
Me: "No sir."
Cool so far, just a little stoopid and not quite at the level of a complete dick yet but getting there. However; wait for the next two questions, when I heard these I was fuckin stunned into an oblivious trance. To this day, I have no idea how I blurted out the answers but I did.
EU: "OK, so what goes in the big white box underneath them."
Me: "Your message sir."
EU: "Right and where's the send button."
My defense rests.......
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User Reviews
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Submitted by sinna (user info) at 2006-01-12 08:38:42 (#)
Ranking: -1
This could have been briefly entertaining, but you missed the mark.
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Submitted by Sphagnum (user info) at 2006-01-12 08:34:36 (#)
Ranking: -2
Pure, unadulterated shite!
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Submitted by zerosx (user info) at 2006-01-12 08:27:43 (#)
Ranking: 0
At least I know where the fucking send button is for fuck sake and it doesn't take a fucking genius to know that.
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Submitted by Azk (user info) at 2006-01-12 08:25:36 (#)
Ranking: -2
Your mama's like a railroad track: She gets laid all over the country.
Your Mom's like a race car driver... she burns a lot of rubbers
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Submitted by Bellebrown (user info) at 2006-01-12 08:19:09 (#)
Ranking: -2
IN fact, this has really bugged me.
This is a PERFECT example of why companies are sending all our call centre work overseas.
If you are going to talk down about the people calling in to your service, make sure YOU actually know what you're talking about first.
You don't have to be smart to do the job you do, all the answers are in front of you, but for fucks sake, stop making out you're a fucking genius and everyone else is dumb when you don't know jack shit yourself.
If you were better with computers and knew your stuff, you wouldn't be answering a phone for a living.
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Submitted by Bellebrown (user info) at 2006-01-12 08:14:00 (#)
Ranking: -2
You work for fucking telewest, don't you? I think I may have spoken to you.
>EU: "Right... So what's the 'BCC' box for then?"
>Me: "Thats if you want to send an exact copy to someone but you don't want a reciept (if you have >requested one) and you're not too bothered if they reply. So if you just want them to read it at >their leisure; for example."
Actually, thats what we call a "Blind Carbon Copy" - whereby you can send a CC but the recipient of the mail won't see who it's gone to (or that anyone else has been CC'd in at all).
Nice job for being sneaking and shit stirring if you don't want the person you're mailing to know you're doing it.
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Submitted by cat_head (user info) at 2006-01-12 08:11:35 (#)
Ranking: -2
Fascinating.
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Submitted by sinna (user info) at 2006-01-12 08:38:42 EST (#)
Ranking: -1
This could have been briefly entertaining, but you missed the mark.
Submitted by Sphagnum (user info) at 2006-01-12 08:34:36 EST (#)
Ranking: -2
Pure, unadulterated shite!
Submitted by zerosx (user info) at 2006-01-12 08:27:43 EST (#)
Ranking: 0
At least I know where the fucking send button is for fuck sake and it doesn't take a fucking genius to know that.
Submitted by Azk (user info) at 2006-01-12 08:25:36 EST (#)
Ranking: -2
Your mama's like a railroad track: She gets laid all over the country.
Your Mom's like a race car driver... she burns a lot of rubbers
Submitted by Bellebrown (user info) at 2006-01-12 08:19:09 EST (#)
Ranking: -2
IN fact, this has really bugged me.
This is a PERFECT example of why companies are sending all our call centre work overseas.
If you are going to talk down about the people calling in to your service, make sure YOU actually know what you're talking about first.
You don't have to be smart to do the job you do, all the answers are in front of you, but for fucks sake, stop making out you're a fucking genius and everyone else is dumb when you don't know jack shit yourself.
If you were better with computers and knew your stuff, you wouldn't be answering a phone for a living.
Submitted by Bellebrown (user info) at 2006-01-12 08:14:00 EST (#)
Ranking: -2
You work for fucking telewest, don't you? I think I may have spoken to you.
>EU: "Right... So what's the 'BCC' box for then?"
>Me: "Thats if you want to send an exact copy to someone but you don't want a reciept (if you have >requested one) and you're not too bothered if they reply. So if you just want them to read it at >their leisure; for example."
Actually, thats what we call a "Blind Carbon Copy" - whereby you can send a CC but the recipient of the mail won't see who it's gone to (or that anyone else has been CC'd in at all).
Nice job for being sneaking and shit stirring if you don't want the person you're mailing to know you're doing it.
Submitted by cat_head (user info) at 2006-01-12 08:11:35 EST (#)
Ranking: -2
Fascinating.